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How can we offer these great low prices?
Value Travel
Hawaii offers prices significantly below the major online
travel websites because our markups are as small as possible. In
addition, while the major online travel websites spend tens of millions
of dollars annually on mass marketing -- actually you pay for that
advertising when you buy from them! -- Value
Travel Hawaii is very selective in how we spend our marketing
dollars. Our much lower costs are then passed onto you in lower
prices. Sure we don't make as much per person as the major online
travel websites, but our commitment is value to you and we figure
if you're satisfied you'll tell others and we can still make a decent
profit on a growing volume of sales.
So what does Value Travel
Hawaii know about travel?
Jim Donovan, the founder of m2c Inc. and Value Travel Hawaii, has over 15 years working with the travel
industry in Hawaii -- from the early 1990's when he served as a
member of the Board of Directors for the Hawaii Business Travel
Association -- to his work for Panda Travel, one of Hawaii's largest
wholesalers.
Jim's most extensive travel knowledge starts from his days as the
COO for University of Hawaii Athletics where he annually managed
$2 million in travel purchases. He negotiated multi-year agreements
with United Airlines, Delta Airlines, Hawaiian Airlines, along with
Outrigger Hotels, Ala Moana Hotel, and Alamo & National Rent-A-Car
companies.
In addition, Jim began his working relationship with Panda Travel,
one of Hawaii's largest travel wholesalers, in the mid-1990's. After
an extensive request for proposal process, Panda Travel won the
exclusive rights to provide travel services for the University of
Hawaii athletics department, and Mr. Donovan directly managed that
contract. It was then that Jim learned what great value Panda Travel
delivered in air only and Hawaii travel packages.
For several years now, the parent company of Value
Travel Hawaii, m2c, Inc., has been working with over 150
employees of Panda on issues of customer service, managerial accounting,
marketing and online travel services. In addition, Jim and
President Dave Matlin have conducted strategic planning sessions,
secret shopper programs and travel specific managerial educational
programs. Value Travel Hawaii
was created to leverage the best of Panda Travel and Jim's extensive
Hawaii travel industry knowledge and contacts.
The experience and contacts that Jim has gained over the past 15
years, along with a commitment of value to the customer, means that
Value Travel Hawaii
is one of the fastest growing online travel websites focused on
Hawaii.
Mission
To provide our customers with competitive travel pricing options
to Hawaii, while also providing them additional “added-value”
whenever possible.
Vision
To have our customers enjoy their experience with our
website, and their stay in Hawaii, so much that they become our
best advocates.
Strategic Goals
Our goals for valuetravelhawaii.com
are to:
- Provide our customers very competitive travel package pricing
options to Hawaii.
- Provide our customers with “value added” opportunities
if they purchase from us.
Relationship to Panda Travel
Panda Travel has been serving the travel needs of Hawaii
for more than 27 years. For almost ten years Jim
Donovan has been providing marketing and management advice to
Panda Travel’s administrators.
One of m2c, Inc.'s main goals was
to assist the growth of travel services online. The more we learned
about Panda’s online capabilities and great pricing, the more
we believed there was an opportunity to create a website business
focused on in-bound Hawaii travel. The outcome of this belief is
valuetravelhawaii.com
– essentially we decided to “walk the talk” and
take advantage of Panda’s great rates and powerful search
engine.
Why is our name m2c?
When we started the parent company of Value
Travel Hawaii, we wanted to assist businesses with marketing
and management issues they are facing as they move into the 21st
century. To blend the past with the future, as MMC is the Roman
numerals for 2100 (21st century), we created m2c – a marketing
and management consulting company for the 21st century.
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